SMS Privacy Policy
This policy explains how Jones Road Holdings handles information for the Jones Road RV Park manager SMS alert program.
Information we collect
We may collect an authorized manager's phone number, opt-in and opt-out status, consent timestamps, inbound keyword messages, delivery records, and alert history. Operational alerts may contain limited guest account information needed by park management, such as a guest name, overdue duration, and amount due.
How we use information
We use this information to confirm consent, deliver and troubleshoot manager alerts, honor STOP and HELP requests, maintain program security, and document compliance.
Sharing and sale of information
Mobile phone numbers, SMS consent records, and opt-in data are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
Information may be processed by service providers such as Amazon Web Services, telecommunications carriers, and other vendors solely as needed to operate and secure the messaging service. We may also disclose information when required by law.
Retention and security
We retain program records only as reasonably necessary for operations, auditing, dispute resolution, and legal compliance. We use reasonable administrative and technical safeguards, but no messaging or storage system can be guaranteed completely secure.
Your choices
Reply STOP to end messages. Reply HELP for assistance. You may also contact us to ask about or request correction or deletion of your program information, subject to operational and legal retention requirements.
Contact
Questions may be sent to info@jonesroadrvpark.com. See the SMS Terms and Conditions for additional program details.